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We have put together some Frequently asked questions to provide answers for pet owners for when their beloved pets are hospitalised.

My pet is very nervous. Will he/she be OK in the hospital?

We see all sorts of different temperaments in our patients. If your pet has specific needs i.e. if he/she is very nervous, we make every effort to reduce this by moving them away from noise and movement and treating them as gently as possible.

Who looks after my pet overnight in the hospital?

We have suitably qualified staff taking care of all of the inpatients 24 hours a day and 365 days a year. Patients are walked and cared for during the night just as much as they are during the day.

Can I come and visit my pet in the hospital?

Visits can be arranged for hospitalised patients. We usually aim for these to take place later in the afternoon. Some patients respond very well to having their owners visit. Others can become very distressed when they leave. Whether to visit or not can be discussed with the referral vets and nurses.

How will I know what is happening when my pet is in hospital?

When your pet is admitted to the practice we will make every effort to explain what will happen during the course of the day. Once our investigations or surgery are complete we will immediately try to contact you by phone to update you.

If your pet is hospitalised you will receive at least one call from the vet every day. We strive to be as honest and reliable as possible with keeping you up to date as possible. You are free to call us at any time to ask for an update if you are concerned. There are occasions where emergencies prevent us from calling immediately to update you. If you haven’t heard from us and are worried, please do not hesitate to call us to get an update.

Leaving your pet overnight — Will someone be there?

Here at Calder Vets we offer exceptional 24 hour in-patient care. We have veterinary and nursing staff on the premises, on duty and caring for in-patients 24 hours a day, 365 days of the year. Our patients benefit from continual monitoring and attention from fully qualified, trained veterinary and nursing staff, whether during the day, the night or on weekends and public holidays.

Also If the vet on duty has a case that would benefit from specialist investigations or treatment, he or she can, with the consent of the owner, contact one or more of our specialist vets who are on emergency duty. Our specialist services include: orthopaedics, ophthalmology, soft tissue surgery, internal medicine, cardiology, neurology, diagnostic imaging and dermatology.